Make Work Visible: ReOps from Side Hustle to Sustainability

Make Work Visible: ReOps from Side Hustle to Sustainability

LAUREN GALANTER

RESEARCH OPS PROGRAM MANAGER | ELSEVIER

Small ReOps teams (which could be one person, or a researcher doing ReOps “on the side”) are often faced with supporting multiple pillars of research and asks coming from all sides. Making work visible with concrete tracking systems — such as Jira – doesn’t dehumanize work, rather, it humanizes it by enabling humane workloads and expectations. By borrowing ways of working and tools from Agile product development, we can discretize, visualize, and prioritize ReOps projects and tasks to enable a ReOps function from side hustle to sustainability.