I'm thrilled and excited to be a Research Ops speaker with my former colleague, now friend and co-presenter, Kate Fisher. After working as a UX research individual contributor and manager at companies such as Mailchimp, InVision, Google, and Meta, I've found my calling in Operations-enablement (versus Operations-infrastructure). In this role, I can leverage a broader range of my skills to help companies gain the velocity needed to uncover valuable insights. I see a wealth of untapped potential when we reimagine the relationship between Operations and Research. By envisioning Operations as an integral component of an ongoing discovery initiative for Research teams, we unlock numerous possibilities for comprehensive, holistic customer insights. I currently work at Esri, a mapping software company for location intelligence, and reside in New York City, where I indulge myself in attending Broadway shows, savoring hand-rolled bagels, and making the most of 24-hour bodegas 😃. Thank you Holly, Benson, and the Research Ops crew for choosing our talk!